ABOUT US

Company “Grade Elevate”  (Under Registration )having its registered office at 806, Tower Edleweiss, Omaxe Heights Sector 86, Faridabad, is engaged in providing Tuitions that are relevant for students of all classes, in the Indian or International educational scenarios (hereinafter referred to as “we” or “us” or the “Company”).

GENERAL

1. These terms tell you how you can use our website and how we’ll treat your account. If you have any questions, just email us at [email protected]
2. These new terms replace any old ones the Company had whether communicated to you orally or in writing
3. By using our website or services on any device, like a computer or phone, it means you agree to these rules. This includes things like reading, copying, or downloading content.
4. If you give us any personal info, we’ll keep it safe according to these terms and our Privacy Policy.
5. Before using our website or services, make sure you understand these rules. If you don’t accept any of the terms, then, please don’t use our site or avail any services.
6. Agreeing to these terms means you’re making a binding agreement with our company about using our website and services.
7. Any term used in this Terms of Use and not defined herein shall have the meaning as defined in the Privacy Policy
8. The Company use words like “he,” “she,” or “it” to cover everyone, no matter their gender.
9. Sometimes The Company use headings to make things easier to read, but they don’t change what the terms mean.

Term and Termination

1. These terms remain in full force and valid as long as you use our website in any capacity.
2. The Company reserve the right to stop your access to the website if you break these terms, give false information, engage in illegal activities, or provide unverifiable information.
3. Certain sections, like User Promises, Limitation of Liability, and Dispute Resolution, will still apply even after the termination of terms of use.

Definitions

1. Teacher Assessment Charges: Fees paid by teachers to become certified tutors for our company.
2. Teacher Membership Charges: Annual fees paid by teachers to member tutors for our company and shall be paid annually as per fees prevailing at that point of time.
3. Company: The company “Grade Elevate” (Under Registration Process) registered under Indian laws.
4. Student Fee: Money paid by or for students for our learning programs.
5. Terms of Use: These terms, along with our privacy policy and other terms on our website.
6. Website: Our website, www.gradelevate.com

Applicability

1. These terms apply to tutors, students, parents, or anyone using our website or learning programs.
2. They apply when you visit our website or provide any information on it.

Purpose of the Website

1. Our website informs the public about our company and the services The Company offer, including our learning programs.
2. It helps people sign up for our services, like registering tutors, parents, and students.
3. You can create an account on our website to use our learning programs.

Using the Website

1. It is the Company’s Sole Discretion to decide who can access our website.
2. You can use our website to get information or sign up for our learning programs.
3. The Company reserves the right at it’s sole discretion to stop your access to website. if The Company suspect you’re not following these terms or misusing the website.
4. You must follow our Privacy Policy, which explains how The Company collects and use your personal information.

Using Your Account

1. The Company decide who can use accounts on our website.
2. You shall not allow anyone else use your account or share your account info.
3. Any violation in the above-mentioned sub clause will allow the Company to take or reserve the right to take legal action against you.
4. The Company at it’s sole discretion reserves the right to accept, reject, or suspend your account registration

User Promises

1. By signing up on our website or contacting us through it, you confirm that you’re legally allowed to agree to these terms and aren’t restricted by any laws or agreements.
2. If you’re a minor or restricted from using our website by law, your parent or legal guardian can contact us on your behalf, but they must also agree to these terms.
3. You’re are responsible for following all laws, rules, regulations, tax laws and terms that apply to your use of our website and services.
4. You agree not to post any harmful or illegal content on our website or violate any regulations, even if they don’t apply to you directly.

User’s Personal Information

1. To sign up for our learning programs, you might need to give us your name, age, phone number, and address. You must provide accurate information.
2. You allow us to use your info to contact you through various means and keep a record of your interactions with our website.
3. You understand that content on our website comes from different sources, and we’re not responsible for its accuracy or safety. You take full responsibility for using it.

Company’s Rights and Duties

General

1. The Company can remove any content that violates these terms once we’re aware of it. The Company may also keep records of such content for legal purposes.
2. The Company might share your information with our affiliates in other countries, if necessary, but we’ll follow data protection laws.
3. The Company may update the information on our website without obligation.
4. The Company can terminate your account or limit your access to our website with or without notice.

For Tutors

1. The Company can refuse to register new tutors without giving reasons.
2. If the information you provide is false or incomplete, The Company can reject your registration or suspend your account. The Company provide training and support to tutors for quality control.
3. The Company evaluate class logs and provide feedback to tutors. The Company may transfer students to other tutors if necessary. Any commercial agreements between tutors and students’ parents outside of our agreement are not allowed.
4. Tutors need to maintain proficiency and may receive marketing material from us.

For Parents

1. We’ll support tutors to ensure a good learning experience for your child.
2. If a tutor behaves inappropriately towards you or your child, we’ll investigate and may suspend the tutor’s association with us.

Payments

1. You can pay for our services through various methods mentioned in our invoice.
2. The Company accept payments through internet banking, debit/credit cards, wallets, QR codes, and other available options.

Refunds

Our refund policy applies only to fees paid by students.

Third-Party Information

The Company may provide information about third-party websites or partners on our website. We’re not responsible for their content or any risks associated with accessing their websites.

Intellectual Property Rights

All content and intellectual property on our website belong to us or third parties. You agree not to misuse or reproduce any material from our website without permission.

Registration and Data Privacy

1. Personal information is defined in our privacy policy, which you should read.
2. The Company may collect information about your device and usage for improving our services.
3. By using our website, you agree to receive communications from us, even if you’re on a do-not-call registry.

Non-Solicitation

You agree not to persuade or influence anyone, either directly or indirectly, under your control or influence, to leave the Company, its Learning Program, or any other service provided by the Company or its affiliates. You also agree not to divert or try to divert any business away from the Company or interfere with the relationships between the Company and its customers, tutors, suppliers, or any other parties with whom the Company has business dealings.

Relationship

The User understands and accepts that using the Company’s website or Learning Program does not give rise to any employment, partnership, joint venture, agency, or similar relationship between the User and the Company. Such relationships can only be established through a separate formal agreement, contract, or document.

Authority for Limited Use

If you abide by these Terms, the Company gives you a restricted, non-transferable license to: utilize the Website, Company Learning Program, or any services provided by the Company; download and install the Application on your mobile device, computer, or any other electronic device, solely for your personal and non-commercial purposes.

Limitation of Liability

Under no circumstances, including negligence, shall the Company, its directors, officers, employees, agents, or content providers (collectively referred to as the “Protected Entities”), be held liable for any direct, indirect, special, incidental, consequential, exemplary, or punitive damages arising from or related to the use of, or the inability to use, the Website or its content, materials, and functions (including the Content), even if the Protected Entities have been advised of the possibility of such damages. The Protected Entities shall not be liable for any content posted, transmitted, exchanged, or received by any User or other person on or through the Website, unauthorized access to or alteration of transmissions or data, or any other matter related to the Website.

In no event shall the total liability of the Protected Entities to a User for all damages, losses, and causes of action (whether in contract or tort, including negligence or otherwise) arising from this Terms of Use or a User’s use of the Website exceed the total amount paid by the user in the three-month period prior to the event giving rise to the liability.

Indemnity

You agree to indemnify and hold the Company, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives harmless from any and all third-party claims, losses, liabilities, damages, and costs (including reasonable attorney fees and costs) arising from your access to or use of the Website in any fraudulent manner; your enrollment or attendance in any course, or any resulting loss, damage, or injury to any person; violation of the Terms of Use or Company Policies; infringement, or infringement by any other user of your account with the Company; and infringement of any intellectual property or other right of any person or entity. The Company will promptly notify you of any such claim, loss, liability, or demand, and you agree to provide reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

Modification

The Company has the right to upgrade, update, change, modify, or improve the Website or Company Learning Program at any time without prior notice to you. These changes will be effective immediately upon posting. Similarly, the Company can also update, change, modify, or improve the Terms of Use, either in part or in full, without prior notice. Additionally, the Company reserves the right to alter or remove any content from the Website without notice or liability.

It’s important for you to regularly review the Terms of Use to stay informed about any changes or modifications. By continuing to use the Website after such changes are posted, you agree to abide by the modified Terms of Use.

Assignment

You cannot transfer any rights granted by this Terms of Use without the Company’s prior written consent. Any attempt to do so without consent is invalid. However, the Company can transfer these rights without restriction. This clause applies to both parties and their successors.

Severability

If any part of this Terms of Use is found to be invalid or unenforceable, only that specific part will be affected, and the rest of the agreement will remain valid and enforceable

Waiver

No provision of this Terms of Use can be waived unless done so in writing and signed by the Company. Any waiver of a breach by the Company does not waive the right to enforce any other breach.

Force Majeure

The Company is not liable for delays or failures due to events beyond its control, such as acts of God, war, terrorism, or technical failures.

Anti-Bribery and Anti-Corruption

Users must comply with anti-bribery and anti-corruption laws. They must not engage in any corrupt activities and promptly report any such requests to the Company.

Dispute Resolution and Governing Law

This Terms of Use complies with and is governed by Indian law, including the Indian Contract Act, 1872; the Information Technology Act, 2000 (the “IT Act”); the rules, regulations, guidelines, and clarifications framed under the IT Act, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”); the Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”); and the Consumer Protection Act, 1986.

This Terms of Use is subject to the laws of India, and the parties agree to the exclusive jurisdiction of courts in Faridabad.

In case of any dispute, the parties will attempt to resolve it amicably. If the dispute persists, it will be referred to a sole arbitrator agreed upon by both parties, with the matter being subject to the jurisdiction of Faridabad. The Company will not be liable for any damages, claims, losses, expenses, costs, obligations, and liabilities resulting from any fraudulent, illegal, or unauthorized acts of its employees or representatives.

The rights granted by the Company under this agreement are cumulative and in addition to any rights it may have at law or equity.

Disclaimer

1. This Terms of Use does not modify the terms or conditions of any other agreement you may have with us, our subsidiaries, or affiliates in any way.
2. If you use the Website on behalf of another person or entity, you confirm that you are authorized to accept these terms on their behalf. These Terms of Use are equally binding on you and the person or entity on whose behalf you are using the site, application, or services.
3. The Company, its employees, and advisors make no representation or warranty and bear no liability to any person, including Users or Tutors. Users and Tutors waive any rights against the Company under any law, statute, rules, regulations, or tort, principles of restitution, or unjust enrichment for any loss, damages, costs, or expenses arising from the Terms of Use or the Company Learning Program. This includes the accuracy, adequacy, correctness, completeness, or reliability of the material provided by the Company and any assessments, assumptions, statements, or information contained therein. Users also waive any rights regarding any statement, action, or deed by any User.
4. The Company assumes no responsibility and is not liable for any damages resulting from negligence, the imposition of corporal punishment on students, or any event of physical or sexual harassment caused by Tutors.
5. The Company collects, directly or indirectly, and displays on the Website information, comments, and experiences of Tutors and Users. Although the Company screens and vets this information and comments, it cannot be held liable or responsible for any inaccuracies or incompleteness, despite reasonable efforts. The Parties agree that the Company has no liability regarding any claim arising from information, comments, or statements posted on its Website.
6. The Company is not responsible for any damages to Users’ equipment or any viruses that may infect it due to accessing, using, or browsing the Website. If a User is dissatisfied with the Website, their sole remedy is to stop using it.
7. The Website is provided on an “As Is” basis, and the Company disclaims all representations and warranties, either express or implied, including warranties of fitness for a particular purpose, title, or non-infringement. The Company also makes no representations, warranties, or guarantees that the Website will be error-free, uninterrupted, accurate, reliable, current, or free from viruses, hacking, or other security intrusions. Any liability related to this is disclaimed by the Company.

Notices

All notices must be in writing in English and sent to our address or [email protected], email address

Feedback, Queries & Contact Information

If you have feedback or queries, you can contact us at the [email protected],  email address.

Grievance Officer / Nodal Officer

If you have any complaints, you can contact our designated grievance officer or nodal officer at the [email protected], [email protected],  email addresses. Their details may change over time, so check our Privacy Policy for updates